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4 things to do when injured by a defective product

On Behalf of | Apr 14, 2023 | Personal Injury

When you buy a product, you expect the company has done its best to ensure it’s safe. However, this is not always the case. A company may have a defective product on the market. The defect may be from manufacturing or designing. Failure to warn may also be a mistake that can lead to an accident.

If you are injured by a defective product, here is what to do: 

1. Get medical help

The first thing to do when injured is to get medical help. A doctor should examine your injury to determine its extent and give you the necessary treatment. You should also perform first aid procedures in some instances. For example, if you are exposed to a chemical that leaked from a product, wash the particular body part with adequate running water before going to the hospital.

2. Store the product

When you return home, take the product and store it in its existing condition. For instance, if it’s broken, get all the pieces and put them in one place. If you have the product’s original packaging, use it for storage.

3. Find the proof of purchase

You should find the receipt you received after buying the product and also store it. If you got the product from an online platform, print or screenshot the digital receipt.

4. Document everything

It will help to document everything regarding the injury. You should take pictures of the progress of the injuries, write down what happened, keep your medical records and get statements from witnesses. This allows you to have solid evidence when you file a product liability claim.

If you are injured by a defective product, you need to learn more about the defect in question and your case to make informed decisions.